Unlock the Power of Conversational Care + Commerce
Our unique hybrid model combines real midwives with AI assistance, creating a seamless, supportive experience for parents right within your ecommerce site or app. We don't just answer questions—we build trust, offer personalised guidance, and gently introduce your products as solutions.
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“AI-enhanced customer engagement can drive a 20% increase in customer satisfaction and up to a 15% increase in sales conversion rates.”
McKinsey & Company, Global AI Adoption Survey, 2023
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How Your Brand Benefits
Boost Conversions
Customers who engage with live chat are 4x more likely to make a purchase than those who don't.
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Forrester Research, Live Chat Customer Impact Report, 2023
Enhance Brand Loyalty
AI-driven personalization combined with human support increases customer trust and loyalty, driving long-term retention.
CX Today, Guided Customer Experience: Why Merging AI with a Human Touch Drives Increased Revenue, 2024
Increase Lifetime Value
Supporting parents through every stage of their journey creates lasting customer relationships over months and years.
Customer lifetime value grows significantly when brands deliver personalised, ongoing support throughout the customer journey.
McKinsey & Company, "The Future of Personalization," 2023
Drive Higher Order Values
Boston Consulting Group reports that companies implementing advanced personalisation strategies such as AI- assisted, contextual product suggestions see a 35% increase in revenue, indicating that personalised recommendations can significantly boost sales.
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Boston Consulting Group, "The $800 Billion Personalization Opportunity," 2023
24/7 Support, Seamless Shopping
EricaAi ensures parents always get instant help, even outside business hours, capturing more sales opportunities.​
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Chatbots and live chat services available 24/7 help brands capture 30% more customer interactions and improve satisfaction scores.
Salesforce State of Service Report, 2024
Stay Compliant & Ethical
EricaAi prioritises wellbeing first, with healthcare-grade privacy protections, in line with data protection & product marketing guidelines.​
Maintaining ethical standards and compliance in AI-driven interactions is crucial to preserving customer trust, particularly in healthcare and infant care sectors.
Journal of Medical Internet Research, "Ethical Challenges in AI Healthcare Applications," 2023
